GSA, ATO AND AIRLINE REPRESENTATION SERVICES

Swiss Private International (SPI) is a leading global aviation services company specializing in General Sales Agent (GSA) services, airline representation, and Airline Ticket Office (ATO) services for airlines operating in Geneva, Zurich and across Switzerland. Our comprehensive solutions offer unparalleled support and expertise to airlines seeking representation and operational assistance.

General Sales Agent (GSA) Services

Sales and Marketing:

  • Comprehensive Strategy Developing effective sales and marketing strategies to maximize market penetration.

  • Market Analysis Conducting extensive market analysis to identify opportunities and craft innovative approaches to enhance market presence.

  • Customer Relationship Management Maintaining and nurturing relationships with travel agencies, corporate clients, and other key partners.

Reservations and Customer Service:

  • Reservations Management Efficiently handling reservations to ensure smooth and seamless booking processes for passengers.

  • Customer Service Providing top-notch customer service, addressing inquiries, and resolving issues promptly.

Financial Management:

  • Transaction Handling Managing financial transactions, ensuring accurate and timely processing.

  • Reporting Offering detailed financial reporting and analysis to assist airlines in making informed business decisions.

Airport Supervision and Ground Handling

Ground Operations Management:

  • Coordination Ensuring smooth and efficient ground operations at all managed stations.

  • Oversight Supervising ground handling activities, including baggage handling, catering, and aircraft cleaning.

Airport Infrastructure Management:

  • Support Services Providing expertise in managing airport infrastructure to support airline operations.
  • Resource Allocation Efficiently allocating resources to optimize airport operations and minimize delays.

Airline Ticket Office (ATO)

Ticketing Representation:

  • Sales and Distribution Managing ticket sales and distribution at Geneva Airport, ensuring a seamless and efficient process.

  • Customer Assistance Providing exceptional service and support to passengers, assisting with ticket purchases, changes, and other travel-related inquiries.

     

Customer Service:

  • Dedicated Support Offering dedicated customer support to handle passenger inquiries, resolve issues, and ensure a smooth travel experience.

  • Personalized Service Tailoring services to meet the unique needs of each passenger, providing personalized assistance and solutions.

Additional Enhancements and Services

Call Centers Providing dedicated call center services for efficient customer support and reservation handling.

Training and Development Offering specialized training programs for airline staff to enhance skills and improve service delivery.

Marketing Campaigns Developing and executing targeted marketing campaigns to boost airline visibility and sales.

Loyalty Programs Designing and managing loyalty programs to enhance customer retention and satisfaction.

Consultation Services Providing expert advice on optimizing airline operations, reducing costs, and improving customer experience.

Why Choose SPI?

Industry Expertise Over 22 years of experience in the aviation industry, providing deep insights and innovative solutions.

Global Network Strong connections with key stakeholders and partners worldwide, facilitating growth and development.

Customized Solutions Tailored services to meet the specific needs and goals of each airline client.

Exemplary Service Committed to delivering exceptional client service and fostering strong, enduring partnerships.

Our Commitment to Excellence

At SPI, our commitment to excellence is ingrained in every aspect of our operations. We strive for perfection in providing top-notch GSA services, cultivating long-lasting relationships, and continuously seeking opportunities for growth and improvement. Our team is dedicated to delivering exceptional results, setting the highest standards for ourselves, and ensuring that every task is executed with precision and quality.

Contact Us

For comprehensive GSA and airline representation services, trust Swiss Private International. Contact us for personalized support.

Phone

+41 58 776 77 70 / +41 58 776 77 73

Email

gsa@spi.aero / gsa@spi.lc

Address

Geneva Airport Terminal 1,

Address

Geneva City Center (Cornavin), Zurich Airport Terminal 2

Address

Cargo Building Location: For all cargo freighter import-export issues.